Wednesday, October 28, 2009

Why we love our customers


Excerpt from a conversation with possibly my newest favorite customer:

"Have you ever heard of the term 'computer illiterate'?...Well, I have a new one for ya, 'computer stupid.' That's what I am. It's a step below illiterate."

He is 63-years-old.

"You know what motivated me to get on the computer?

I'm assuming he's going to say our company. "No, I don't"

"Craig's List"

"Oh!...I've never bought anything off of Craig's List"

"You haven't? Well let me give you some tips!"

I did not envision the huge can of worms this would open...

"You're gonna want to go to the website, Craigslist.com. Then you want to click on Dallas/Ft. Worth. See, they sell stuff from all over the world"

"uh huh.."

"...like a bunch of other countries...!"

Apparently my response wasn't enthusiastic enough, so this time I try, "Oh wow!"

"YEAH!...So...you click on Dallas/Ft. Worth."

"ok..."

"Then you can search for what you want to look for. When you first start out, you should go to the section that says "general" and you can get an idea of all the things they sell"

"uh huh..."

I've bought all sorts of things on Craig's List...tires...ATVs...tractors"

"oh, wow. tractors?"

"Yeah! So, there's all these items for saaaaale...and then there's sites for jobs, housing, discussion forums, personals...services, you know, if you want someone to work on a computer"

"mmhmm"

"You know what's neat? It's neat to every once in awhile to New Zealand...and just see what they've got"

"Oh yeah, that would be neat"

"Yeah, it's crazy some stuff they've got!"

"Ok, great, I'll have to check it out"

"You really should. If you need to buy anything, go to Craig's List. If you need a car, then even have cars! If you need couches...TVs...microwaves..."

Humoring him at this point, "So I bet some things go pretty fast?"

"OH, you BET! Some things go real fast! Like, if someone's selling something for a really good deal, it's gonna go in just MINUTES. But if someone's selling something for not a really good deal, it'll stay up there awhile."

"Wow...well, thanks for the tip"

"Oh yeah, well I've told a bunch of people about your company, so hopefully I've just made another customer for Craig's List!"

"Oh yeah, I'll definitely look at it...maybe today even"

"Oh yeah! You SHOULD!"



It is possible I can get through the rest of this week without Emily...If and only if our customers are this entertaining!

2 comments:

  1. Soooo...did you get on Craig's List? I remember a time when Cran was OBSESSED with Craig's List. Don't tell her I said that. :)

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  2. I did get on craig's list. and saw that he was saying stuff verbatum from the site! but I don't think he was on it! must have it memorized. :)

    p.s. thank you for commenting

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